{"id":19646,"date":"2013-05-09T16:12:27","date_gmt":"2013-05-09T10:42:27","guid":{"rendered":"http:\/\/vskills.in\/certification\/tutorial\/?p=19646"},"modified":"2024-04-12T14:15:49","modified_gmt":"2024-04-12T08:45:49","slug":"telephone-etiquettes-2","status":"publish","type":"page","link":"https:\/\/www.vskills.in\/certification\/tutorial\/telephone-etiquettes-2\/","title":{"rendered":"Telephone Etiquettes"},"content":{"rendered":"<p><a class=\"vsc\" href=\"http:\/\/www.vskills.in\/certification\/Certified-Business Comm. Specialist\"><span class=\"vsc-cn\" style=\"text-align: center;\"><span style=\"color: red;\">Certify and Increase Opportunity.<\/span><br>\n<span style=\"color: green;\">Be <\/span><br>\nGovt. Certified Business Comm. Specialist<br>\n<\/span><\/a><\/p>\n<p>Telephone Etiquettes<\/p>\n<p>We often have conversations over phone and it is very important that we pay attention to how you talk or \u2018behave&#8217; on phone. The following guidelines will help to make the first impression a good one. A person is considered to be professional if he or she is courteous, thoughtful, competent, educated and valuable in his\/her work and communication.<\/p>\n<p><b>Answering calls for others<\/b><\/p>\n<ul>\n<li>Identify yourself and the company or person for whom you are answering and say, How may I help you?<\/li>\n<\/ul>\n<ul>\n<li>Offer assistance in the absence of others&#8211;say, &#8220;She is not in today, perhaps I can be of assistance<\/li>\n<\/ul>\n<ul>\n<li>Do not make commitments for others-say, &#8220;I&#8217;ll give him your message when he returns&#8221;, rather than; He will call you as soon as he returns.<\/li>\n<\/ul>\n<ul>\n<li><span style=\"line-height: 1.714285714; font-size: 1rem;\">Take accurate, legible messages with time, date, reason for call, urgency, company represented, if any, the best time to reach them and all other pertinent information&nbsp; <\/span><\/li>\n<\/ul>\n<p><iframe loading=\"lazy\" src=\"\/\/www.youtube.com\/embed\/54xYxV1SoaU?rel=0\" width=\"420\" height=\"315\" frameborder=\"0\" allowfullscreen=\"allowfullscreen\"><\/iframe><\/p>\n<div class=\"apply\">\n<h3>Apply for Wealth Manager Certification Now!!<\/h3>\n<p><a href=\"http:\/\/www.vskills.in\/certification\/Certified-Wealth-Manager\">http:\/\/www.vskills.in\/certification\/Certified-Wealth-Manager<\/a><\/p>\n<\/div>\n\n\n<p><a href=\"https:\/\/www.vskills.in\/certification\/tutorial\/business-communication\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>Go back to Tutorial<\/strong><\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Certify and Increase Opportunity. Be Govt. Certified Business Comm. Specialist Telephone Etiquettes We often have conversations over phone and it is very important that we pay attention to how you talk or \u2018behave&#8217; on phone. The following guidelines will help to make the first impression a good one. A person is considered to be professional&#8230;<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"categories":[93],"tags":[6149,6148,94,6147,6150,71,6151,3589,2124,6074],"class_list":["post-19646","page","type-page","status-publish","hentry","category-business-communication-specialist","tag-business-communication-certificate","tag-business-communication-certificate-online","tag-business-communication-certification","tag-business-communication-certification-in-india","tag-business-communication-course","tag-certification","tag-course","tag-online-certification","tag-telephone-etiquettes","tag-vskills-certification"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v24.5 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Telephone Etiquettes - Tutorial<\/title>\n<meta name=\"description\" content=\"Telephone Etiquettes. Government of India Certification in Business Communication. Get Certified and improve employability. Recognized by many corporate employers\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.vskills.in\/certification\/tutorial\/telephone-etiquettes-2\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Telephone Etiquettes - Tutorial\" \/>\n<meta property=\"og:description\" content=\"Telephone Etiquettes. Government of India Certification in Business Communication. Get Certified and improve employability. 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