{"id":129316,"date":"2023-05-09T16:14:00","date_gmt":"2023-05-09T10:44:00","guid":{"rendered":"https:\/\/www.vskills.in\/certification\/tutorial\/?page_id=129316"},"modified":"2024-04-12T14:33:47","modified_gmt":"2024-04-12T09:03:47","slug":"customer-service-glossary","status":"publish","type":"page","link":"https:\/\/www.vskills.in\/certification\/tutorial\/customer-service-glossary\/","title":{"rendered":"Customer Service Glossary"},"content":{"rendered":"\n<p>Important definitions and terminologies used in Customer Service<\/p>\n\n\n<div id=\"glossary\">\n<div id=\"letter-links\" style=\"font-size: 30px;letter-spacing:20px;\"><a href=\"#A\">A<\/a><a href=\"#B\">B<\/a><a href=\"#C\">C<\/a><a href=\"#D\">D<\/a><a href=\"#E\">E<\/a><a href=\"#F\">F<\/a><a href=\"#G\">G<\/a><a href=\"#H\">H<\/a><a href=\"#I\">I<\/a><a href=\"#K\">K<\/a><a href=\"#L\">L<\/a><a href=\"#M\">M<\/a><a href=\"#N\">N<\/a><a href=\"#O\">O<\/a><a href=\"#P\">P<\/a><a href=\"#Q\">Q<\/a><a href=\"#R\">R<\/a><a href=\"#S\">S<\/a><a href=\"#T\">T<\/a><a href=\"#U\">U<\/a><a href=\"#V\">V<\/a><a href=\"#W\">W<\/a><a href=\"#Z\">Z<\/a><\/div>\n<h2 id=\"A\">A<\/h2>\n<ul>\n<li>Accessibility in Customer Service<\/li>\n<li>After-sales service in Customer Service<\/li>\n<li>Agent in Customer Service<\/li>\n<li>Agent performance in Customer Service<\/li>\n<li>Agent Reply Template in Customer Service<\/li>\n<li>AI-powered customer service in Customer Service<\/li>\n<li>Application Program Interface (API) in Customer Service<\/li>\n<li>Automated response in Customer Service<\/li>\n<li>Average First Response Time in Customer Service<\/li>\n<li>Average Handle Time in Customer Service<\/li>\n<li>Average Problem Resolution Time in Customer Service<\/li>\n<li>Average Reply Time in Customer Service<\/li>\n<li>Average Response Time in Customer Service<\/li>\n<\/ul>\n<div><a href=\"#top\">Go to Top<\/a><\/div>\n<h2 id=\"B\">B<\/h2>\n<ul>\n<li>Backlog in Customer Service<\/li>\n<li>Benchmarking in Customer Service<\/li>\n<li>Billing and invoicing in Customer Service<\/li>\n<li>Brand in Customer Service<\/li>\n<li>Brand reputation in Customer Service<\/li>\n<li>Bug in Customer Service<\/li>\n<li>Business Hours in Customer Service<\/li>\n<\/ul>\n<div><a href=\"#top\">Go to Top<\/a><\/div>\n<h2 id=\"C\">C<\/h2>\n<ul>\n<li>Call center in Customer Service<\/li>\n<li>Canned Response (or, Macros) in Customer Service<\/li>\n<li>Canned Responses in Customer Service<\/li>\n<li>Channels in Customer Service<\/li>\n<li>Chat support in Customer Service<\/li>\n<li>Chatbot in Customer Service<\/li>\n<li>Churn in Customer Service<\/li>\n<li>Click-to-call in Customer Service<\/li>\n<li>Closed Tickets in Customer Service<\/li>\n<li>Community Forum in Customer Service<\/li>\n<li>Community support in Customer Service<\/li>\n<li>Complaints in Customer Service<\/li>\n<li>Consumer advocacy in Customer Service<\/li>\n<li>Consumer behavior in Customer Service<\/li>\n<li>Consumer protection in Customer Service<\/li>\n<li>Contact center in Customer Service<\/li>\n<li>Contact management in Customer Service<\/li>\n<li>CRM in Customer Service<\/li>\n<li>CRM software in Customer Service<\/li>\n<li>CRM(Customer Relationship Management) in Customer Service<\/li>\n<li>Cross-selling in Customer Service<\/li>\n<li>CSAT Scores (Customer Satisfaction Score) in Customer Service<\/li>\n<li>Customer acquisition cost (CAC) in Customer Service<\/li>\n<li>Customer acquisition in Customer Service<\/li>\n<li>Customer advocacy in Customer Service<\/li>\n<li>Customer analytics in Customer Service<\/li>\n<li>Customer care in Customer Service<\/li>\n<li>Customer Churn in Customer Service<\/li>\n<li>Customer education in Customer Service<\/li>\n<li>Customer Effort in Customer Service<\/li>\n<li>Customer effort score (CES) in Customer Service<\/li>\n<li>Customer engagement in Customer Service<\/li>\n<li>Customer expectations in Customer Service<\/li>\n<li>Customer experience in Customer Service<\/li>\n<li>Customer feedback in Customer Service<\/li>\n<li>Customer journey in Customer Service<\/li>\n<li>Customer Journey Mapping in Customer Service<\/li>\n<li>Customer Life Cycle in Customer Service<\/li>\n<li>Customer Lifetime Value (CLTV) in Customer Service<\/li>\n<li>Customer lifetime value (CLV) in Customer Service<\/li>\n<li>Customer loyalty in Customer Service<\/li>\n<li>Customer onboarding in Customer Service<\/li>\n<li>Customer outreach in Customer Service<\/li>\n<li>Customer persona in Customer Service<\/li>\n<li>Customer portal in Customer Service<\/li>\n<li>Customer profiling in Customer Service<\/li>\n<li>Customer relationship management in Customer Service<\/li>\n<li>Customer retention in Customer Service<\/li>\n<li>Customer Satisfaction (CSAT) in Customer Service<\/li>\n<li>Customer satisfaction in Customer Service<\/li>\n<li>Customer Satisfaction Survey in Customer Service<\/li>\n<li>Customer segmentation in Customer Service<\/li>\n<li>Customer Self-service in Customer Service<\/li>\n<li>Customer service in Customer Service<\/li>\n<li>Customer service management in Customer Service<\/li>\n<li>Customer Service Philosophy in Customer Service<\/li>\n<li>Customer service representative (CSR) in Customer Service<\/li>\n<li>Customer success in Customer Service<\/li>\n<li>Customer support in Customer Service<\/li>\n<li>Customer touchpoint in Customer Service<\/li>\n<li>Customer-centric in Customer Service<\/li>\n<\/ul>\n<div><a href=\"#top\">Go to Top<\/a><\/div>\n<h2 id=\"D\">D<\/h2>\n<ul>\n<li>Delivery tracking in Customer Service<\/li>\n<li>Digital customer service in Customer Service<\/li>\n<li>Downtime in Customer Service<\/li>\n<\/ul>\n<div><a href=\"#top\">Go to Top<\/a><\/div>\n<h2 id=\"E\">E<\/h2>\n<ul>\n<li>E-commerce customer service in Customer Service<\/li>\n<li>Email automation in Customer Service<\/li>\n<li>Email support in Customer Service<\/li>\n<li>Empathy in Customer Service<\/li>\n<li>Escalation in Customer Service<\/li>\n<li>Escalation management in Customer Service<\/li>\n<\/ul>\n<div><a href=\"#top\">Go to Top<\/a><\/div>\n<h2 id=\"F\">F<\/h2>\n<ul>\n<li>Feature in Customer Service<\/li>\n<li>Feedback in Customer Service<\/li>\n<li>Feedback loop in Customer Service<\/li>\n<li>First call resolution (FCR) in Customer Service<\/li>\n<li>First Contact Resolution (FCR) Ratio in Customer Service<\/li>\n<li>First Contact Resolution Rate (FCRR) in Customer Service<\/li>\n<li>First Response Time in Customer Service<\/li>\n<li>Frequently Asked Question (FAQ) in Customer Service<\/li>\n<li>Frequently Asked Questions (FAQ) in Customer Service<\/li>\n<\/ul>\n<div><a href=\"#top\">Go to Top<\/a><\/div>\n<h2 id=\"G\">G<\/h2>\n<ul>\n<li>Gamification in Customer Service<\/li>\n<\/ul>\n<div><a href=\"#top\">Go to Top<\/a><\/div>\n<h2 id=\"H\">H<\/h2>\n<ul>\n<li>Help desk in Customer Service<\/li>\n<li>Helpdesk software in Customer Service<\/li>\n<\/ul>\n<div><a href=\"#top\">Go to Top<\/a><\/div>\n<h2 id=\"I\">I<\/h2>\n<ul>\n<li>In-app Support in Customer Service<\/li>\n<li>Inbound call center in Customer Service<\/li>\n<li>Incident management in Customer Service<\/li>\n<li>Interactive Voice Response(IVR) in Customer Service<\/li>\n<\/ul>\n<div><a href=\"#top\">Go to Top<\/a><\/div>\n<h2 id=\"K\">K<\/h2>\n<ul>\n<li>Key Performance Indicator (KPI) in Customer Service<\/li>\n<li>Knowledge base in Customer Service<\/li>\n<\/ul>\n<div><a href=\"#top\">Go to Top<\/a><\/div>\n<h2 id=\"L\">L<\/h2>\n<ul>\n<li>Lifetime Value (LTV) in Customer Service<\/li>\n<li>Live chat in Customer Service<\/li>\n<li>Loyalty in Customer Service<\/li>\n<\/ul>\n<div><a href=\"#top\">Go to Top<\/a><\/div>\n<h2 id=\"M\">M<\/h2>\n<ul>\n<li>Metric in Customer Service<\/li>\n<li>Multi-Channel Support in Customer Service<\/li>\n<li>Multichannel support in Customer Service<\/li>\n<\/ul>\n<div><a href=\"#top\">Go to Top<\/a><\/div>\n<h2 id=\"N\">N<\/h2>\n<ul>\n<li>Net promoter score (NPS) in Customer Service<\/li>\n<li>New Tickets in Customer Service<\/li>\n<\/ul>\n<div><a href=\"#top\">Go to Top<\/a><\/div>\n<h2 id=\"O\">O<\/h2>\n<ul>\n<li>Omnichannel customer service in Customer Service<\/li>\n<li>Onboarding in Customer Service<\/li>\n<li>Online reputation management in Customer Service<\/li>\n<li>Online support in Customer Service<\/li>\n<li>Open Ticket in Customer Service<\/li>\n<li>Order fulfillment in Customer Service<\/li>\n<li>Order management in Customer Service<\/li>\n<li>Outbound call center in Customer Service<\/li>\n<li>Outsourcing in Customer Service<\/li>\n<li>Overdue Ticket in Customer Service<\/li>\n<\/ul>\n<div><a href=\"#top\">Go to Top<\/a><\/div>\n<h2 id=\"P\">P<\/h2>\n<ul>\n<li>Payment processing in Customer Service<\/li>\n<li>Pending Ticket in Customer Service<\/li>\n<li>Personalization in Customer Service<\/li>\n<li>Personalized communication in Customer Service<\/li>\n<li>Proactive service in Customer Service<\/li>\n<li>Proactive Support in Customer Service<\/li>\n<li>Proactiveness in Customer Service<\/li>\n<li>Product knowledge in Customer Service<\/li>\n<\/ul>\n<div><a href=\"#top\">Go to Top<\/a><\/div>\n<h2 id=\"Q\">Q<\/h2>\n<ul>\n<li>Quality assurance in Customer Service<\/li>\n<li>Quality management in Customer Service<\/li>\n<li>Queuing Resolution Time in Customer Service<\/li>\n<\/ul>\n<div><a href=\"#top\">Go to Top<\/a><\/div>\n<h2 id=\"R\">R<\/h2>\n<ul>\n<li>Reassign in Customer Service<\/li>\n<li>Resolution Rate in Customer Service<\/li>\n<li>Response time in Customer Service<\/li>\n<li>Retention in Customer Service<\/li>\n<li>Returns management in Customer Service<\/li>\n<li>Review in Customer Service<\/li>\n<\/ul>\n<div><a href=\"#top\">Go to Top<\/a><\/div>\n<h2 id=\"S\">S<\/h2>\n<ul>\n<li>Sales support in Customer Service<\/li>\n<li>Self Service Ratio in Customer Service<\/li>\n<li>Self-service in Customer Service<\/li>\n<li>Self-service portal in Customer Service<\/li>\n<li>Service Culture in Customer Service<\/li>\n<li>Service level agreement (SLA) in Customer Service<\/li>\n<li>Service Level Agreement(SLA) in Customer Service<\/li>\n<li>Service recovery in Customer Service<\/li>\n<li>Social listening in Customer Service<\/li>\n<li>Social media customer service in Customer Service<\/li>\n<li>Social media monitoring in Customer Service<\/li>\n<li>Subscription management in Customer Service<\/li>\n<li>Support ticket in Customer Service<\/li>\n<li>Survey in Customer Service<\/li>\n<li>Surveys and polls in Customer Service<\/li>\n<\/ul>\n<div><a href=\"#top\">Go to Top<\/a><\/div>\n<h2 id=\"T\">T<\/h2>\n<ul>\n<li>Technical expertise in Customer Service<\/li>\n<li>Technical support in Customer Service<\/li>\n<li>Telephone support in Customer Service<\/li>\n<li>Text messaging support in Customer Service<\/li>\n<li>Ticket in Customer Service<\/li>\n<li>Ticket management system in Customer Service<\/li>\n<li>Ticket Status in Customer Service<\/li>\n<li>Ticket tracking in Customer Service<\/li>\n<li>Time to resolution in Customer Service<\/li>\n<li>Tone in Customer Service<\/li>\n<li>Touchpoints in Customer Service<\/li>\n<li>Training in Customer Service<\/li>\n<li>Trouble Shooting in Customer Service<\/li>\n<li>Troubleshooting in Customer Service<\/li>\n<\/ul>\n<div><a href=\"#top\">Go to Top<\/a><\/div>\n<h2 id=\"U\">U<\/h2>\n<ul>\n<li>Unassigned Ticket in Customer Service<\/li>\n<li>Upselling in Customer Service<\/li>\n<li>User Error in Customer Service<\/li>\n<li>User experience in Customer Service<\/li>\n<\/ul>\n<div><a href=\"#top\">Go to Top<\/a><\/div>\n<h2 id=\"V\">V<\/h2>\n<ul>\n<li>Virtual assistant in Customer Service<\/li>\n<li>Virtual support agent in Customer Service<\/li>\n<li>Voice in Customer Service<\/li>\n<li>Voice of the customer in Customer Service<\/li>\n<\/ul>\n<div><a href=\"#top\">Go to Top<\/a><\/div>\n<h2 id=\"W\">W<\/h2>\n<ul>\n<li>Warranty service in Customer Service<\/li>\n<li>Web chat in Customer Service<\/li>\n<li>Widget in Customer Service<\/li>\n<\/ul>\n<div><a href=\"#top\">Go to Top<\/a><\/div>\n<h2 id=\"Z\">Z<\/h2>\n<ul>\n<li>Zendesk in Customer Service<\/li>\n<\/ul>\n<div><a href=\"#top\">Go to Top<\/a><\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>Important definitions and terminologies used in Customer Service ABCDEFGHIKLMNOPQRSTUVWZ A Accessibility in Customer Service After-sales service in Customer Service Agent in Customer Service Agent performance in Customer Service Agent Reply Template in Customer Service AI-powered customer service in Customer Service Application Program Interface (API) in Customer Service Automated response in Customer Service Average First Response&#8230;<\/p>\n","protected":false},"author":10,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"categories":[],"tags":[],"class_list":["post-129316","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v24.5 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Customer Service Glossary - Tutorial<\/title>\n<meta name=\"description\" content=\"What is Customer Service? The Customer Service glossary page lists important terms, terminologies and definitions in Customer Service listed with brief details as dictionary on Customer Service. Enrich your knowledge and skills in Customer Service\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.vskills.in\/certification\/tutorial\/customer-service-glossary\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Customer Service Glossary - Tutorial\" \/>\n<meta property=\"og:description\" content=\"What is Customer Service? The Customer Service glossary page lists important terms, terminologies and definitions in Customer Service listed with brief details as dictionary on Customer Service. Enrich your knowledge and skills in Customer Service\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.vskills.in\/certification\/tutorial\/customer-service-glossary\/\" \/>\n<meta property=\"og:site_name\" content=\"Tutorial\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/vskills.in\/\" \/>\n<meta property=\"article:modified_time\" content=\"2024-04-12T09:03:47+00:00\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"5 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.vskills.in\/certification\/tutorial\/customer-service-glossary\/\",\"url\":\"https:\/\/www.vskills.in\/certification\/tutorial\/customer-service-glossary\/\",\"name\":\"Customer Service Glossary - Tutorial\",\"isPartOf\":{\"@id\":\"https:\/\/www.vskills.in\/certification\/tutorial\/#website\"},\"datePublished\":\"2023-05-09T10:44:00+00:00\",\"dateModified\":\"2024-04-12T09:03:47+00:00\",\"description\":\"What is Customer Service? The Customer Service glossary page lists important terms, terminologies and definitions in Customer Service listed with brief details as dictionary on Customer Service. Enrich your knowledge and skills in Customer Service\",\"breadcrumb\":{\"@id\":\"https:\/\/www.vskills.in\/certification\/tutorial\/customer-service-glossary\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.vskills.in\/certification\/tutorial\/customer-service-glossary\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.vskills.in\/certification\/tutorial\/customer-service-glossary\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/www.vskills.in\/certification\/tutorial\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Customer Service Glossary\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.vskills.in\/certification\/tutorial\/#website\",\"url\":\"https:\/\/www.vskills.in\/certification\/tutorial\/\",\"name\":\"Tutorial\",\"description\":\"Vskills - A initiative in elearning and certification\",\"publisher\":{\"@id\":\"https:\/\/www.vskills.in\/certification\/tutorial\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/www.vskills.in\/certification\/tutorial\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/www.vskills.in\/certification\/tutorial\/#organization\",\"name\":\"Vskills\",\"url\":\"https:\/\/www.vskills.in\/certification\/tutorial\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/www.vskills.in\/certification\/tutorial\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/www.vskills.in\/certification\/tutorial\/wp-content\/uploads\/2017\/07\/vskills-min-logo.jpg\",\"contentUrl\":\"https:\/\/www.vskills.in\/certification\/tutorial\/wp-content\/uploads\/2017\/07\/vskills-min-logo.jpg\",\"width\":73,\"height\":55,\"caption\":\"Vskills\"},\"image\":{\"@id\":\"https:\/\/www.vskills.in\/certification\/tutorial\/#\/schema\/logo\/image\/\"},\"sameAs\":[\"https:\/\/www.facebook.com\/vskills.in\/\",\"https:\/\/x.com\/vskills_in\",\"https:\/\/www.linkedin.com\/company-beta\/1371554\/\",\"https:\/\/www.youtube.com\/channel\/UCMWnscxPwRF_PqXo9B7q_Tw\"]}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Customer Service Glossary - Tutorial","description":"What is Customer Service? The Customer Service glossary page lists important terms, terminologies and definitions in Customer Service listed with brief details as dictionary on Customer Service. Enrich your knowledge and skills in Customer Service","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.vskills.in\/certification\/tutorial\/customer-service-glossary\/","og_locale":"en_US","og_type":"article","og_title":"Customer Service Glossary - Tutorial","og_description":"What is Customer Service? The Customer Service glossary page lists important terms, terminologies and definitions in Customer Service listed with brief details as dictionary on Customer Service. Enrich your knowledge and skills in Customer Service","og_url":"https:\/\/www.vskills.in\/certification\/tutorial\/customer-service-glossary\/","og_site_name":"Tutorial","article_publisher":"https:\/\/www.facebook.com\/vskills.in\/","article_modified_time":"2024-04-12T09:03:47+00:00","twitter_misc":{"Est. reading time":"5 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/www.vskills.in\/certification\/tutorial\/customer-service-glossary\/","url":"https:\/\/www.vskills.in\/certification\/tutorial\/customer-service-glossary\/","name":"Customer Service Glossary - Tutorial","isPartOf":{"@id":"https:\/\/www.vskills.in\/certification\/tutorial\/#website"},"datePublished":"2023-05-09T10:44:00+00:00","dateModified":"2024-04-12T09:03:47+00:00","description":"What is Customer Service? The Customer Service glossary page lists important terms, terminologies and definitions in Customer Service listed with brief details as dictionary on Customer Service. Enrich your knowledge and skills in Customer Service","breadcrumb":{"@id":"https:\/\/www.vskills.in\/certification\/tutorial\/customer-service-glossary\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.vskills.in\/certification\/tutorial\/customer-service-glossary\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/www.vskills.in\/certification\/tutorial\/customer-service-glossary\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.vskills.in\/certification\/tutorial\/"},{"@type":"ListItem","position":2,"name":"Customer Service Glossary"}]},{"@type":"WebSite","@id":"https:\/\/www.vskills.in\/certification\/tutorial\/#website","url":"https:\/\/www.vskills.in\/certification\/tutorial\/","name":"Tutorial","description":"Vskills - A initiative in elearning and certification","publisher":{"@id":"https:\/\/www.vskills.in\/certification\/tutorial\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.vskills.in\/certification\/tutorial\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/www.vskills.in\/certification\/tutorial\/#organization","name":"Vskills","url":"https:\/\/www.vskills.in\/certification\/tutorial\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.vskills.in\/certification\/tutorial\/#\/schema\/logo\/image\/","url":"https:\/\/www.vskills.in\/certification\/tutorial\/wp-content\/uploads\/2017\/07\/vskills-min-logo.jpg","contentUrl":"https:\/\/www.vskills.in\/certification\/tutorial\/wp-content\/uploads\/2017\/07\/vskills-min-logo.jpg","width":73,"height":55,"caption":"Vskills"},"image":{"@id":"https:\/\/www.vskills.in\/certification\/tutorial\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/vskills.in\/","https:\/\/x.com\/vskills_in","https:\/\/www.linkedin.com\/company-beta\/1371554\/","https:\/\/www.youtube.com\/channel\/UCMWnscxPwRF_PqXo9B7q_Tw"]}]}},"_links":{"self":[{"href":"https:\/\/www.vskills.in\/certification\/tutorial\/wp-json\/wp\/v2\/pages\/129316","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.vskills.in\/certification\/tutorial\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.vskills.in\/certification\/tutorial\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.vskills.in\/certification\/tutorial\/wp-json\/wp\/v2\/users\/10"}],"replies":[{"embeddable":true,"href":"https:\/\/www.vskills.in\/certification\/tutorial\/wp-json\/wp\/v2\/comments?post=129316"}],"version-history":[{"count":6,"href":"https:\/\/www.vskills.in\/certification\/tutorial\/wp-json\/wp\/v2\/pages\/129316\/revisions"}],"predecessor-version":[{"id":129860,"href":"https:\/\/www.vskills.in\/certification\/tutorial\/wp-json\/wp\/v2\/pages\/129316\/revisions\/129860"}],"wp:attachment":[{"href":"https:\/\/www.vskills.in\/certification\/tutorial\/wp-json\/wp\/v2\/media?parent=129316"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.vskills.in\/certification\/tutorial\/wp-json\/wp\/v2\/categories?post=129316"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.vskills.in\/certification\/tutorial\/wp-json\/wp\/v2\/tags?post=129316"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}