Certify and Increase Opportunity.
Be
Govt. Certified TQM Professional
TQM and Quality Basics
- Managing quality
- Understanding the needs
- Quality in all functions
Models and Frameworks for TQM
- Early TQM frameworks
- The four Ps and three Cs of TQM
Leadership and Commitment
- Commitment and policy
- Culture Change
- Excellence in leadership
Planning – Policy, Strategy and Goal Deployment
- Integrating TQM
- Developing policies and strategies
Partnerships and Resources
- Partnering
- Just-in-time (JIT) management
Design for Quality
- Design Process
- QFD
- Specifications and standards
- Design in the service sector
- FMECA
Performance Measurement Frameworks
- Measurement and Improvement Cycle
- Cost of Quality
- Quality Costing
- Performance Measurement Framework
- Implementing
Self-assessment, Audits and Reviews
- Self-assessment Framework
- Self-assessment Methodologies
- Audit and Review
Benchmarking
- Need and Basics
Process Management
- Process Classification Framework
- Process flowcharting
Process Re-Engineering
- Re-engineering
- The redesign process
Quality Management Systems
- Need and Basics of QMS
- QMS Design
- QMS requirements
Continuous Improvement
- Tools and Techniques
- Statistical Process Control
- Taguchi methods
- Six sigma
- The ‘DRIVE’ framework
Human Resource Management
- Strategic alignment
- Effective communication
- Employee empowerment and training
- Teams
- Organizing people
- Quality circles
Culture Change and Teamwork
- Basics and Need
- Teamwork
- Team Development Process
- MBTI
- FIRO-B and the Elements
Communication, Innovation and Learning
- Communication
- Education and training
Implementing TQM.
- Planning
- Sustained Improvement
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http://www.vskills.in/certification/Certified-Six-Sigma-Green-Belt-Professional