Defining The Retail Supply Chain

• Introduction
• More Than Stores
• Defining The Terms: Supply Chain And Supply Chain Management
• The Importance Of Customer Segments
• Adding Value Along The Chain
• Types Of Retail Supply Chain Businesses
• Supply Chain Component Data

A Changing World: Moving Toward Comparative Advantages

• Basics in Comparative Advantage
• Concept Of Distance

Drivers Of Retail Supply Chain Change

• Introduction
• Drivers Are Important
• Innovation Driver
• Extended Product Design
• Globalization
• Flexibility Imperative-The Ultimate Capability

Paths To The Customer

• Introduction
• Meeting Market Needs – Dimensions
• Procter & Gamble Case Study
• Role Of Specifications
• Nature Of Demand
• Quality Function Deployment (QFD) Tool

Product Types – Value To The Customer

• Introduction
• The Product Life Cycle
• Innovative And Functional Products
• Market Mediation Costs
• Customer Value and Product Types - Summary

Retail Supply Chain Management - Skills Required

• Introduction
• Five Tasks For SCM Excellence
• Assessing Retail SCM Skills

The Demand-Driven Supply Chain

• Vision for The Demand-Driven Supply Chain
• The Path From Forecast-Driven To Demand-Driven Supply Chain
• Demand-Driven Tools And Techniques
• Sponsoring The Demand-Driven Supply Chain

Product Tracking Along Retail Supply Chains

• Introduction
• Low Tech Retailing
• Beyond Basic Bar Codes
• Radio Frequency Identification
• Tracking In Transit
• The Future Of Product Tracking

Understanding Supply Chain Costs

• Introduction
• Barriers To Cost Visibility
• Goal: Activity-Based Costing By Product
• The Starting Point (i-a)
• Department Costs With Capital Recovery (ii-b)
• Multicompany Process Cost (iii-c)
• Activity-Based Costs By Product (iv-d)
• Understanding costs—summary

Retail Return

• Introduction
• Genco Case Study—The Rise Of The Return Loop
• Types of Returns
• Opportunities In Returns

https://www.vskills.in/certification/Retail-Management-Certification