Sample Questions
1. Letters that please the receiver are called:
A. Invitation letters
B. “yes†letters
C. Routine letters
D. Good-news letters
2. The purpose of a “no†response letter is to leave the reader with:
A. Unpleasant feelings
B. Reasons for the rejection of the request
C. Minimum disappointment
D. No future hope
3. Which of the following is asynchronous communication
A. Instant Messaging
B. E-mail
C. Whatsapp
D. None of the above
4. Which internet service is usually used to express personal views or wirier
A. Blogs
B. E-mail
C. Instant Messaging
D. None of the above
5. 1 MB equals
A. 1000 KB
B. 1024 GB
C. 1024 bytes
D. 1024 KB
Answers: 1 (D), 2 (C), 3 (B), 4 (A), 5 (D)
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