1. The communication process does not require ________?

A. encoding

B. recruiting

C. a channel

D. decoding

2. Informative writing focuses primarily on the

A. latest news

B. reader

C. writer

D. subject under discussion

3. The principles of effective writing include:

A. brevity

B. clarity

C. accuracy

D. brevity, clarity and accuracy

4. _____ should be written with instructions and include a sequence of events

A. Memos

B. Manuals

C. Proposals

D. Resumes

5. A _____ is commonly used for communication within a company

A. Memo

B. Manual

C. Proposal

D. Research Report