ABOUT COMPANY
Stem, Inc.
Stem provides clean energy solutions and services
designed to maximize the economic, environmental, and resiliency value
of energy assets and portfolios. Stem’s leading AI-driven enterprise
software platform, Athena®, enables organizations to deploy and unlock
value from clean energy assets at scale. Powerful applications,
including AlsoEnergy’s PowerTrack, simplify and optimize asset
management and connect an ecosystem of owners, developers, assets, and
markets. Stem also offers integrated partner solutions to help improve
returns across energy projects, including storage, solar, and EV fleet
charging. For more information, visit www.stem.com.
Stem’s
culture embodies diversity & inclusion beyond the traditional facets
of gender, ethnicity, age, disabilities, and sexual orientation to
include experience, personality, communication, workstyles, and more. At
our core, Stem is at the momentous intersection of clean energy and
software technology where diverse ideas, experiences, and professional
skills converge to make the inclusive culture we have today. Together,
we are turning old school thoughts about software and energy into
progressive, collaborative, and innovative solutions. By joining our
team, you will be collaborating with data scientists, energy experts,
skilled salespeople, thought-leading executives and more from a range of
backgrounds. This intersection of ideas, beliefs, and skills is what
makes us unique enough to lead the world’s largest network of digitally
connected energy storage systems.
JOB DESCRIPTION
Apply at - https://stem.wd12.myworkdayjobs.com/steminc/job/Gurgaon-India/Customer-Operations_R357
Roles & Responsibilities
- Co-ordinate with Account Managers and ensure the successful delivery of products/services.
- Support Accounts Receivable and Accounts Payable team with requests related to Accounts Collections support upon request with Accounts.
- Internal follow-up on outstanding AR.
- Pre-Sales data requests outreach to customers/partners, creates reports, and retrieves PreSales data upon request.
- Collaborating with different teams across functions to ensure smooth execution while adhering to timelines and quality standards.
- Align with organizational goals, and values and contribute to long-term success.
- Communicate effectively with stakeholders in the US, sharing project progress and addressing inquiries to maintain alignment.
Requirements And Skills
- Should be a graduate in any discipline.
- Outstanding communication skills, both verbal and written.
- 2+ years of customer service/operations experience, preferably in a related field.
- Proficient computer skills.
- Proficient with MS Office suites.
- Working knowledge of JIRA, salesforce, and Google Drive
Preferred Vskills Certifications
Job Location: Haryana