ABOUT COMPANY
DBS Bank
DBS is a leading financial services group in Asia with a
presence in 19 markets. Headquartered and listed in Singapore, DBS is in
the three key Asian axes of growth: Greater China, Southeast Asia and
South Asia. The bank's "AA-" and "Aa1" credit ratings are among the
highest in the world.
Recognised for its global leadership, DBS
has been named “World’s Best Bank” by Global Finance, “World’s Best
Bank” by Euromoney and “Global Bank of the Year” by The Banker. The bank
is at the forefront of leveraging digital technology to shape the
future of banking, having been named “World’s Best Digital Bank” by
Euromoney and the world’s “Most Innovative in Digital Banking” by The
Banker. In addition, DBS has been accorded the “Safest Bank in Asia“
award by Global Finance for 14 consecutive years from 2009 to 2022.
DBS
provides a full range of services in consumer, SME and corporate
banking. As a bank born and bred in Asia, DBS understands the
intricacies of doing business in the region’s most dynamic markets. DBS
is committed to building lasting relationships with customers, as it
banks the Asian way. Through the DBS Foundation, the bank creates impact
beyond banking by supporting social enterprises: businesses with a
double bottom-line of profit and social and/or environmental impact. DBS
Foundation also gives back to society in various ways, including
equipping communities with future-ready skills and building food
resilience.
JOB DESCRIPTION
Apply at - https://dbs.taleo.net/careersection/dbs_professional_hires_career_section/jobdetail.ftl?src=SNS-10000&job=123266
About the job
Business Function
The position ensures to
- Execute all aspects related to branch operations in a timely and effective manner
- Ensure effective customer service
- Achieve
own targets and support the achievement of the branch target through
effective upselling and cross-selling to the customers
Key Accountabilities
Fulfil all responsibilities in relation to
- Contribute
to efficient operation of the branch through accurate & timely
processing of customer related transactions and account maintenance
- Ensure
achievement of own targets and support branch target achievement
through effective upselling and cross-selling to the customers
- Support the branch operations officer in book-keeping and maintenance of documents.
Job Duties & Responsibilities
- Ensure compliance with all applicable regulations and bank policies for all processes related to banking transactions
- Process cash transactions, transfer transactions and clearing of instruments
- Receipt
& processing of cheques, demand drafts, dividend warrants, pay
orders & other instruments, bills for deposits up to authorized
limits
- Process requests for new account opening, transaction
updation etc., either jointly with an officer or independently, upon
specific authorisation in this regard
- Process customer service
requests, Respond to customer service account inquiries such as account
balances, transaction details, statements and fees/charges
- Address customer queries and grievances within the defined timelines and escalate when required to the appropriate authorities
Primary Location
India-Delhi-New Delhi
Job
Operations
Schedule
Regular
Job Type
Full-time
Preferred Vskills Certifications
Job Location: Delhi
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